We don't see any reason why customer service should be any less special in the air than on the ground. That's why we work closely with our airline partners to inspire their cabin crews with as much passion and knowledge about our inflight retail programmes as we have ourselves. It's another important way in which we go the extra mile to drive sales for our airline partners.

And it's obviously working: our ‘Training with Altitude' programme for Excel Airways won us one of our many Frontier awards. To find out how we could inspire your crew, get in touch now.